Refund and Cancellation Policy

Effective date: November 4, 2026

This policy applies to paid Daywoven memberships provided by YITING WANG, operating under the Daywoven brand.

You may request a full refund of your first subscription payment within 14 calendar days of that payment.

This voluntary offer applies to both monthly and annual memberships. Downloading a template does not by itself disqualify you from this first-payment refund offer.

Renewal payments are not included in our first-payment refund offer.

If a renewal was unexpected or you experienced a billing problem, contact us promptly. Requests will be considered under the circumstances, Paddle’s applicable buyer terms and refund policy, and your legal rights.

This policy does not prevent Paddle from issuing a refund under its own applicable policies.

Contact us if:

• You were charged more than once for the same purchase.
• You believe a charge was unauthorized.
• Purchased resources were not delivered.
• A resource is materially different from its description or does not work as described.

We will investigate and arrange an appropriate remedy, including a refund where required.

Email [support email] with:

• The email used at checkout.
• Your order or transaction reference.
• The payment date.
• A brief description of your request.

Do not send your full payment-card number.

For purchases through Paddle, you may also request help through the support link in your Paddle receipt or at https://paddle.net.

We aim to acknowledge requests within three business days. This is a response target, not a guarantee of when funds will reach your account.

For Paddle purchases, approved refunds are processed through Paddle to the original payment method. Bank and payment-provider processing times vary.

We do not make separate direct payments to replace refunds for Paddle transactions.

You may cancel automatic renewal by signing in to your account at https://daywoven.shop/account and canceling your membership there, or by contacting [support email].

Cancellation normally stops future charges while preserving access until the end of your current paid period. It does not automatically request a refund.

A full refund ends access associated with the refunded purchase.

The license for templates obtained solely under that refunded purchase also ends. Please stop using and delete those template copies. You may retain your own original notes and other personal content.

This does not affect rights associated with other purchases that have not been refunded.

This policy supplements and does not restrict mandatory consumer rights. Where applicable law or Paddle’s applicable terms provide additional rights, those rights remain available.

Contact: [support email]