Privacy Policy

Daywoven is operated by YITING WANG, an individual based in Shenzhen, China. We are responsible for personal information we process in operating the Daywoven website and providing our planning resources.

Website: https://daywoven.shop

Privacy contact: [support email]

Correspondence address: [correspondence address]

Depending on how you use Daywoven, we collect:

• Account information, such as your name, email address, and account preferences.
• Order and membership information, such as products purchased, subscription status, transaction identifiers, and billing dates.
• Information you provide when contacting support or subscribing to marketing emails.
• Technical information, such as IP address, browser type, device information, and security logs.
• Website usage information collected through the tools described in our cookie settings.

Payment information is collected through the checkout provider. Where Paddle processes your purchase, we receive transaction and subscription information needed to provide your membership, rather than your full payment-card details.

Downloading a template does not give us access to information you enter into your own local file or personal copy in another application. Any feature that stores planning content on our servers will be described separately before you use it.

We use personal information to:

• Create and administer accounts.
• Deliver purchased resources and manage membership access.
• Provide customer support and resolve billing issues.
• Send necessary service, security, and subscription notices.
• Protect our website against fraud and misuse.
• Understand and improve website performance, subject to applicable consent requirements.
• Send promotional emails when permitted by law and your preferences.
• Meet legal, accounting, and recordkeeping obligations.

Where applicable law requires a legal basis, we process information as necessary to perform our agreement with you, comply with legal obligations, or pursue legitimate interests such as security and service improvement, where those interests do not override your rights.

We rely on consent where required, including for certain marketing communications and non-essential cookies. You may withdraw consent without affecting the lawfulness of earlier processing.

For purchases completed through Paddle, Paddle acts as the Merchant of Record and handles the sale, payment processing, applicable transaction taxes, and billing-related matters.

Paddle processes personal information under its own Privacy Policy:

https://www.paddle.com/legal/privacy

We also use the following providers where necessary to operate Daywoven:

• Hosting: Lovable
• Authentication and database: Lovable Cloud
• Email delivery: [email provider]
• Analytics: None

We share information only as needed for these purposes, legal compliance, protection of rights, or a lawful business transfer with appropriate notice.

We use essential technologies for functions such as login, security, and maintaining your preferences.

Any non-essential analytics or advertising technologies, their purposes, and available controls are described in [cookie policy or cookie-settings link]. Where consent is required, these technologies will not operate until you consent.

Our current practices concerning the sale of personal information, targeted advertising, and cross-context behavioral advertising are: we do not sell personal information and do not use targeted advertising or cross-context behavioral advertising.

Daywoven is operated from China. Our service providers may process information in other countries, including the United States and other regions where our hosting and payment providers operate.

Where required, we use appropriate safeguards for international transfers. You may contact us for information about the safeguards relevant to your data.

We retain account information while your account is active and for a limited period afterward when necessary for deletion processing, security, or dispute resolution.

Our standard retention periods are:

• Closed-account information: deleted within 30 days after account closure.
• Customer-support records: up to 24 months.
• Technical and security logs: up to 12 months.
• Transaction records: as long as required by applicable accounting and legal obligations.

We may retain information longer where legally required or necessary for an ongoing dispute. We retain limited suppression information when needed to respect an unsubscribe request.

We use reasonable technical and organizational safeguards appropriate to the information processed. No online service can guarantee absolute security.

Our safeguards include HTTPS encryption in transit, restricted administrative access, and multi-factor authentication for administrator accounts.

Depending on applicable law, you may have rights to access, correct, delete, or receive a copy of your information, object to or restrict certain processing, withdraw consent, or complain to a privacy authority.

Contact [support email] to make a request. We may verify your identity before responding.

You may unsubscribe from promotional emails using the unsubscribe link. Necessary service and billing communications may continue.

Daywoven is intended for adults and is not directed to children under 18. If you believe a child has provided personal information to us, contact us so we can review and appropriately address it.

We will publish changes on this page and update the effective date. We will provide additional notice or obtain consent where required by law.